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Bella Star Purls
Return and Refund Policy
We are more than happy to accept returns and exchanges on products that are faulty, do not match the description, or do not achieve intended use.
In the unlikely event you receive one of our handmade products that is not to your satisfaction, please feel free to contact us within 7 days of purchase at info@bellastarpurls.store to discuss return or exchange options.
Items should be returned new, unused, unworn, with all original tags attached and remain in original packaging.
Please note that shipping costs associated with the return of goods are the responsibility of the consumer. Please make sure all goods are sent via registered post.
Refunds will be made soon as we received your returned item. Please note that the refund will be net of shipping cost and 3% processing fee. Thank you for your business.
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